Ways to Contact Pond Doc's Water Garden Center


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Contact Information

Fish Health & Water Quality Questions:
If you have fish health questions please visit PondDoc General Koi Hospital. It has a great Diagnostic Clinic that gives step by step instructions on diagnosing and treating goldfish and koi. General questions should sent using our handy Ask the Pond Doc Question Submission Form. We will respond as quickly as we can. Keep in mind that we stay extremely busy and if your problem is urgent I would suggest either calling or visiting the Emergency Department at PondDoc General Koi Hospital. If you must call - please be prepared to purchase any products needed through us. Like yours, our time is valuable. We can ship almost anything you need at competitive prices. Call us at (404) 375-9600.

Product Inquiry:
We will be glad to answer any questions you might have about our products. We will try our best to get an answer to you within a day or two if you use our Ask the Pond Doc Question Submission Form -- or -- if it's of a more urgent matter please feel free to call us at (770) 663-6325. You should use this email to reach Peggy at Peggy's Personalized Products or call her direct at (404) 375-9600. (AT&T cell phones will use no minutes) If needing information about Outdoor Products such as hand gun accessories, knives, etc. contact Cecil (the Pond Doc) at (404)375-9599.

Technical Information:
The Doc, Cecil, is the best contact if you have questions about how a piece of equipment works or on the construction of your pond or filtering system. He's also the one who knows the technical and product information about Pond Doc Outdoors. Use our Ask the Pond Doc Question Submission Form or call (770) 663-6325.

Place an Order / Order Status / Shipping Information:
We will be happy to assist you with your ordering process - whether it's placing an order, finding the status of an order, problems with shipment of an order or inquiries about shipping and order processing. Peggy's usually on the order desk and is your best contact. Inquiries about orders are given priority attention if you use our Ask the Pond Doc Question Submission Form or feel free to call Peggy direct at (404) 375-9600 (Cingular cell phones will use no minutes)

Returns / Warrantee Issues:
If the item in question is a piece of pond equipment or mostly pond-related, Cecil is the one you really need to contact. Use our Ask the Pond Doc Question Submission Form or call him at (770) 663-6325. If it's a home & garden accessory or personalized item, Peggy is the best one to speak with. Use our Ask the Pond Doc Question Submission Form or call her at (404) 375-9600 (Cingular cell phones will use no minutes). Please refer to our shipping policy, returns and warrantee page for more information.

Reprint Permissions:
Please use our Ask the Pond Doc Question Submission Form to contact our newsletter editor with inquiries for reprint permissions for any of our articles.

Mailing Address:

677 Calhoun Rd.
Dahlonega, GA 30533

Fax: (706) 864-7290

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