Contact Information
Fish Health & Water Quality Questions:
General questions should sent using our handy
Ask the Pond Doc Question Submission Form. We will respond as quickly as we can. Keep in mind that we stay extremely busy.
If it's a dire emergency follow these emergency first aid
steps. If you must call - please be prepared to purchase any products
needed through us. Like yours, our time is valuable. We can ship
almost anything you need at competitive prices. Call us at (404) 375-9600.
Product Inquiry:
We will be glad to answer any questions you might have about our
products. We will try our best to get an answer to you within a day or two
if you use our Ask the Pond Doc Question Submission Form -- or -- if it's of a more urgent matter please feel free to call us at (770)
663-6325. You should use this
email to reach Peggy at Peggy's Personalized Products or call her direct at
(404) 375-9600. (Cingular cell phones will use no minutes)
Technical Information:
The Doc, Cecil, is the best contact if
you have questions about how a piece of equipment works or on the construction
of your pond or filtering system. Use our
Ask the Pond Doc Question Submission Form
or call (770) 663-6325.
Place an Order / Order Status /
Shipping Information:
We will be happy to assist you with your ordering process -
whether it's placing an order, finding the status of an order, problems with
shipment of an order or inquiries about shipping and order processing.
Peggy's usually on the order desk and is your best contact. Inquiries
about orders are given priority attention if you use our
Ask the Pond Doc Question Submission Form or feel free to call Peggy direct at (404) 375-9600 (Cingular cell phones will
use no minutes)
Returns / Warrantee Issues:
If the item in question is a piece of pond equipment or mostly
pond-related, Cecil is the one you really need to contact. Use our
Ask the Pond Doc Question Submission Form or call him at (770) 663-6325. If it's a home & garden
accessory or personalized item, Peggy is the best one to speak with. Use
our Ask the Pond Doc Question Submission Form or call her at (404) 375-9600 (Cingular cell phones will use no
minutes). Please refer to our shipping policy, returns and
warrantee page
for more information.
Reprint Permissions:
Please use our Ask the Pond Doc Question
Submission Form to contact our newsletter editor with inquiries for reprint permissions for any of our
articles.
Mailing Address:
677 Calhoun Rd.
Dahlonega, GA 30533
Fax: (706) 864-7290.
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